Accounts Examiner III
Applications must be filed at https://capps.taleo.net/careersection/304/jobdetail.ftl?job=00028655&tz=GMT-05%3A00
About the Comptroller’s Office
Innovation, collaboration and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer and much more!
Culture
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises and on-the-job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
If you are seeking to gain knowledge, build your career and network among goal-oriented professionals, this is the place for you!
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General description
The Comptroller’s office is seeking Accounts Examiner III positions in the Account Maintenance Division. These positions do not require experience in the duties described below. We will prepare you for the role by pairing you with experienced staff for on-the-job training.
Candidates should be detail-oriented, able to work independently and able to handle multiple projects simultaneously in a fast-paced processing environment. The ideal candidate will have knowledge in calculating tax, penalty, interest and refund amounts along with computer proficiency and strong verbal and written communication skills. The candidate must be able to work in a team environment, be adaptable to changing workplace demands and communicate effectively with internal and external customers and agency staff at all levels.
The Account Maintenance Division of the Texas Comptroller’s office works to accurately and efficiently process applications, reports, refunds, bonds and license renewals for taxpayer accounts.
Qualifications
Minimum Qualifications
Graduation from a college or university with an associate’s or bachelor’s degree.
Preferred Qualifications
Bachelor’s degree in accounting or business-related field
Experience in accounting, finance or business dealing with analytical/problem-solving issues
Experience in a Windows Environment and standard office software including Microsoft Word and Excel
Experience speaking Spanish in a customer-oriented work experience
Experience with Secretary of State and Texas Workforce Commission inquiry
Experience in Tax processing systems including ITS, TPR and AWM
Substitutions
Education requirement may be substituted with up to four (4) years of office related experience.
In this role you will:
- Conduct research on complex taxpayer accounts, analyzing for proper disposition and completing processing requirements.
- Be responsible for processes electronic transmissions of tax reports and payment information.
- Identify system problems, complete change requests.
- Resolve reporting problems and file maintenance changes.
- Respond to inquiries both verbally and in writing. Provide information to co-workers, management, other agency personnel and the public.
- Be responsible for conducting quality assurance on work tasks.
Veterans:
To receive veteran’s preference a copy of your DD214.
Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the related fields pertaining to the minimum experience requirements may meet the minimum qualifications. There are no direct military occupations that relate to the responsibilities or requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.
Go to http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.orgfor assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.
Applications submitted through Work In Texas:
Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
Job Type: Full-time